Introduction
At FASHION & TRENDS, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our online store. This policy is effective as of 19/04/2025.
Information We Collect
During your interaction with FASHION & TRENDS, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, payment details, and browsing habits on our site.
We obtain this data through your account creation, order completion, subscription to our newsletters, and through cookies and tracking technologies during your visit to our website.
How We Use Your Information
The information collected is primarily used to process your orders, deliver products, and provide customer support. We may also utilize your data to enhance our services, personalize your experience, and communicate updates and promotions pertinent to your interests.
In compliance with applicable laws, we may share your information with third-party service providers for order fulfillment, payment processing, and marketing efforts. Rest assured that we do not sell or rent your personal information to third parties.
Data Protection and Security
FASHION & TRENDS implements robust security measures to safeguard your information. These include encryption technologies, restricted access controls, and regular security assessments. However, while we strive to protect your data, we cannot guarantee its absolute security outside our management.
Cookies
Our website uses cookies to enhance user experience and collect information about browsing behavior. By using our website, you consent to our use of cookies. You can manage cookie preferences in your browser settings, although disabling them may affect your user experience.
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Delivery Information
FASHION & TRENDS offers multiple delivery options to cater to your needs. We aim to dispatch orders within 2-3 business days following confirmation. Delivery times and charges vary based on location and selected shipping method. We work with reputable couriers to ensure your order arrives on time.
Payment Methods
We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment gateways. Payment data is handled with utmost security through our trusted payment processors.
Returns and Refunds
If you are unsatisfied with your purchase, FASHION & TRENDS offers a 14-day return policy from receipt of the item. The product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.
Once we receive and inspect the returned item, a refund will be issued through your original payment method. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Compliance with UK Privacy Laws
FASHION & TRENDS is committed to adhering to the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your rights include accessing your data, requesting corrections, or opting out of marketing communications.
For any inquiries or to exercise these rights, please contact us at orders@fashionntrands.uk or phone +447442055835. Our customer service team is available to address your concerns and ensure your privacy is protected as per legal standards.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. Any modifications will be posted on this page, and where appropriate, notified to you via email. Please review it regularly to stay informed about how your data is protected.
